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GROUPON UK Support Ticket - Non delivery of item purchased through Groupon.

GROUPON UK Support Ticket

Non delivery of item purchased through Groupon. - Solar lights.

Created By: Lottie2's Picture Lottie2 Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 2
Product: Solar lights.

Christmas lights voucher purchased through Groupon.2 months on £20 lighter and 18 emails to the distribution company and about 8 to Groupon. (Groupon do not answer emails)Numerous phone calls on hold or even "cut off"Customer service at it's very worst. How can Groupon accept customer money with complete disregard to the behavior of the companies it deals with and then conveniently ignore customer problems.
Having read other reviews, it appears people are losing thousands of pounds through items that never arrive.It feels like customers are being stolen from.Why do Groupon refuse to answer emails??
Groupon really ought to be ashamed of themselves.


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billygoattitch says: (7 years ago)
 0
I order a set of 200 lights from groupon in January and the extremely long delivery date is up today and still no sign of the item. ~Rang Ledlightszone and got message answer time was 10mins but was then disconnected everytime. Have sent online question but am not having much faith in this either, time will tell. Disgusting trading standard from both Groupon and Ledlightszone



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