GROUPON UK Reviews and Complaints

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  • Deep Hair & Beauty in Gants Hill/Ilford - GROUPON VOUCHER. I would just like to advise Groupon not to do business with this company ever again. I bought 3 vouchers for "luxury" manicures and pedicures for myself and 2 friends. We were all beyond disappointed with every part of the service we received. There was nothing luxury about it; I could have done better at home myself! It was nowhere near worth £26 never mind the apparently full price price of £65. Anyone who would pay that apparent full price is brainless. The 'french manicure' turned an... More...
    SC91's Picture   SC91    5 Comments   Comments
  • Bad Groupon Experience - yet AGAIN

    They oversubscribe a massage offer. Called and emailed the provider for months. Asked Groupon to check if the company was still open. Finally reached someone and was told that they no longer are accepting the Groupon deals and that they prefer to refund all services. They had their entire staff leave due to the low return on the deal. Groupon takes 50% of each deal, and then they have tons of people purchase it. Many of these purchases are based on the deep discounts. If you get anything as a gift you are in trouble because everything has to go back to the original account holder... More...
    InLondon's Picture   InLondon    0 Comments   Comments
  • Vibro Plate Deal

    Sept 2011 I paid Groupon £399 for there Vibro Plate Deal.The machine was to be delivered from Health Clubs At Home.After three and half months of being fobbed off by the company I still had not recieved my machine so I cancelled it!It is now Feb 2012 and I still have not got the refund from Groupon.Health Clubs At Home refunded the delivery charge the rest they said will come from Groupon.I do not know what to do next,anybody out there can help! More...
    valbrunt's Picture   valbrunt    0 Comments   Comments
  • Extreme Fliers

    I purchased 4 helicopters through Groupon and put them away for Christmas gifts. At Christmas we discovered one of these were faulty, we contacted extreme fliers directly and got no reply, we then contacted Groupon to see if they could resolve the problem. Groupon replied within a few days to say extreme fliers had told them they are email had been forwarded to someone who was on holiday and sent a link for replacement parts. None of the parts listed on this site matched what we thought would be needed so we emailed extreme fliers again to check. After a week and still no reply we decided... More...
    Pauline1311's Picture   Pauline1311    2 Comments   Comments

    3 x DEALS PURCHASED ON MY FRIENDS ACCOUNT JORDAIN MOON, BUT PAID BY ME VIA MY PAYPAL ACCOUNT MRS NICOLA TRATHEN - PLYMOUTH-DEVON I purchased 3 x Groupon offers at the end November, totalling £57.00. I had to pay a further £2.99 per item directly to the company Grapegifts via Nochex. The items were boxed wine sets. Despatch was promised on 12.12.11, so that the goods would arrive in a timely manner for Christmas. I received an email on 21.12.11, :Dear Nikki Please be advised your item has been despatched on: 21/12/2011 Service type: 24 Hour... More...
  • Non delivery of item purchased through Groupon.

    Christmas lights voucher purchased through Groupon.2 months on £20 lighter and 18 emails to the distribution company and about 8 to Groupon. (Groupon do not answer emails)Numerous phone calls on hold or even "cut off"Customer service at it's very worst. How can Groupon accept customer money with complete disregard to the behavior of the companies it deals with and then conveniently ignore customer problems. Having read other reviews, it appears people are losing thousands of pounds through items that never arrive.It feels like customers are being stolen from.Why do... More...

    I purchased Christmas lights (for 2011,(HO HO HO!!) through Groupon. Two months later and approx 18 emails to what I think is the distributing company,plus about 8 emails and numerous phone calls..on hold. I have no item and I am £20 out of pocket. What I do have is experience of about the most appalling "customer care" I have known.This lack of arrival of goods amounts to stealing.Why are Groupon not being taken to task over it and why are trading standards ignoring it??? I had a bad experience of them removing £149 from my account without authority and it took a lot... More...
    Lottie2's Picture   Lottie2    0 Comments   Comments

GROUPON UK Reviews By Product


billygoattitch says: (7 years ago)
Try putting your customers first, over profit and moneygrabbing, I will not use your services again, although you will be hearing from me again and again if my product does not turn up pronto!!!

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